JPMorgan Chase
JPMorgan Chase is looking for a Site Reliability Engineer III – Public Cloud SRE
There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world’s most complex and mission-critical systems. As a Senior Site Reliability Engineer at JPMorgan Chase, within CONSUMER & COMMUNITY BANKING, SRE Team you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform. Job responsibilities Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines Design, implement and maintain highly available and scalable infrastructure and services in AWS Implement and maintain effective AWS based monitoring, alerting and logging to proactively identify and mitigate issues. Provide incident triaging, troubleshooting and resolution support for AWS based services and processes. Supports the adoption of AWS based site reliability engineering best practices within your team Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers Required qualifications, capabilities, and skills Formal training or certification on site reliability engineering concepts and 3+ years applied experience of SRE in AWS Experience is managing and maintaining AWS based services. Experience in Infrastructure as Code development and deployment using Terraform Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, CloudWatch and others Experience working across product and engineering teams to help define SRE standards, drive implementation of SRE approaches and best practices as well as experience in using specific SRE tools and services Experience with implementing processes and runbooks to meet and deliver service level objectives (SLOs) as well as implementing tools and capabilities to track and measure performance against these objectives Preferred qualifications, capabilities, and skills AWS Certification #LI-RB3 Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment. As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. Equal Opportunity Employer/Disability/Veterans
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