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Think Technologies Group

Think Technologies Group is looking for a Systems Engineer / Systems Administrator / Windows Administrator 

Job Location: North Palm Beach, FL Requires remote and onsite work Looking for local candidates only Company: We are a leading provider of managed IT solutions for organizations in Florida. Our corporate office is located in Ocala, FL with additional offices in Hollywood and Gainesville FL. This position will be a full time onsite position at a client site for part of the year, the rest of the year will be a work from home position. We Specialize In Managed Services / Managed IT Services Network Design & Consultation VoIP Phone Systems Cloud Hosting Cloud Services Summary The position of Systems Engineer at our company has a major emphasis on customer service, positive attitude, professional quality, and team work above all else. While it still important that you have technical skills, we are looking for systems engineers with the ability to relate to our clients on a personal level. You should have the ability to communicate positively and leave our clients with the feeling that they would love to call you back to work with you again. Duties and Responsibilities Non-Technical Building relationships with our clients in a positive meaningful way. Work with team mates effectively and efficiently. Live company culture, core values, and believe our systems and solutions. Professionalism of doing it the right way, all the time, every time. Motivation for continual self improvement Critical thinking and analysis of looking for ways to improve processes and procedures Valid drivers license, willing to travel Some after hours are required as emergencies come up Technical IT Support relating to technical issues involving Microsoft’s core business applications such as Windows Server, Exchange, SQL, Terminal Services/RDS/Citrix. Support for Disaster Recovery strategies including server imaging and automated offsite backups Design, Implementation, & Support services for Servers, Storage solutions, Virtualization solutions, Workstations, and mobile devices Technical services at the network level (i.e., network connectivity, routers, firewalls, switches, security) Remote access solution implementation and support (i.e., VPN, Terminal Services, & Citrix) Troubleshooting and issue resolution Detailed documentation of customer¬„s systems Detailed documentation of time spent on service issues and projects Constant pursuit of technical improvement in all areas Qualifications and Skills To be successful in this position, an individual must be able to perform each essential duty exceptionally. The requirements listed below are representative of the knowledge, skill, and/or ability required, while we would love experience in all areas, that is not required for this position. We require employees maintain industry certifications. The employee filling the System Engineer position should have an outstanding level of customer service and some of the following certifications: Microsoft MCSA/MCITP/MCSE, SonicWall CSSA, Cisco CCNA, VMWare VCP, CompTIA A+, CompTIA Network+, WatchGuard Fireware Essentials+, 3CX Basic/Advanced Certifications. Education and Experience Minimum five years of IT experience Excellent verbal and written communication skills Professional, friendly, positive, optimistic demeanor A strong understanding of relevant technologies, solutions, troubleshooting, & support Preferred but not required experience with: ConnectWise, LabTech, or Managed Services (MSP) experience a major plus Some experience with the following: WatchGuard Appliances, Cisco Networking Technology, Dell, EMC and HP Storage Solutions, VMware Solutions Image Based Backup Solutions General Windows Desktop and Server Administration Benefits Great compensation package for qualified applicants Medical / Dental Benefits Paid vacation / personal & sick time Travel Reimbursement Cell Phone Expense Training reimbursement Being part of an incredible team We’re looking for someone who loves working with technology in a team environment. Keywords: help desk, support, it support, computer support, systems engineer, network engineer, support technician, service desk

Think Technologies Group

Tagged as: Engineer

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